Resources

Browse our library of free resources and find answers to frequently asked questions.

White Papers and other files

Membrane Switch White Paper

In this Membrane Switch White Paper, we’ll go over everything you need to know about membrane switches. This comprehensive download will be a valuable source to you as you design and build a membrane switch to your product.

View White Paper

Membrane Switch 3D Files

Download 3D files of a membrane switch.

View Files

Membrane Switch Design Guide

Design your own membrane switch with our free, thorough guide. This guide is perfect for engineers who know they need a membrane switch but aren’t sure where to start. By the end of the guide, you’ll be ready to design your own membrane switch.

View Guide

Membrane Switch Application Procedure

Learn how to properly install a membrane switch onto your product.

View Instructions

UDI Label Considerations

All UDI labels may look the same, but a lot more goes into their design than meets the eye. The following list highlights ten of the most important factors to consider in your UDI label’s design.

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Graphic Overlay Design Guide

Design your own graphic overlay with our free guide. This guide is perfect for engineers who know they need a graphic overlay but aren’t sure where to start. By the end of the guide, you’ll be ready to design your own overlay.

View Guide

Open this video with audio descriptions

Getting Started With Membrane Switches

Here’s what we need to know to design a switch perfectly suited to its application.

Frequently Asked Questions

Files We Support

In order to quote your project, we only need a PDF file of your blueprint.

To produce your project, kindly provide the following:

  • CAD file (.dxf or .dwg) for dimensions
  • An artwork file (.ai, .eps, or .svg)
  • A .pdf file for visual comparison

We can accept graphics in the following applications:

  • Adobe Illustrator – .ai or .eps to version CC
  • AutoCAD – prefer files set to Legacy 2007
  • Adobe Acrobat DC
  • Adobe InDesign – to version CC
  • Corel Draw – cdr set to Legacy X5

Sending Files

Methods for sending files:

IMPORTANT! Please send all art files with fonts converted to outlines (curves) or include your fonts with your file.

How can I upload a large file?

If your file is too large to transfer using this form, please email your account rep.

Expedite Order

How can I expedite an order?

Please contact your customer service or sales representative. If unknown, please contact aking@jnwhiteusa.com for assistance.

Certifications

Are you ISO 9001:2015 certified?

Yes, we are ISO 9001:2015 certified. View our ISO certificate here or by clicking the icon in the footer.

Are you ITAR certified?

Yes, we are ITAR certified. View our ITAR certificate here or by clicking the icon in the footer.

Quality Issues

Who do I contact about returns or quality related issues?

Please email dkohut@jnwhiteusa.com, call (585) 479-4401, or fill out the Return Material Authorization form below.



Financial

Who do I contact with financial questions?

Accounts Payable (supplier questions):
ap@jnwhiteusa.com (585-479-4427)

Accounts Receivable (customer questions):
ar@jnwhiteusa.com (585-479-4428)

Compliance

Are your products RoHS compliant?

Many of our materials are RoHS compliant. Please check with your customer service representative and/or view our RoHS certificate here.

Are your products REACH compliant?

Many of our materials are REACH compliant. Please check with your customer service representative and/or view our REACH certificate here.

More Questions

For all other questions, please contact aking@jnwhiteusa.com or call us at 800-227-5718.

Ken Boss JN White

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Gary P., Medical
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JN White is an ISO 9001:2015 and ITAR-certified manufacturer of membrane switches, graphic overlays, and custom labels. All of our products are Made In The U.S.A. We specialize in the design and manufacture of complex graphic overlays, complex membrane switch keyboards, assembly and membrane switch testing. Our supporting products and services include: rapid prototyping; electronic shielding (ESD); backlighting (including addressable LEDs); design & development; vendor managed inventory (VMI); and medical device, UDI and UL label constructions. JN White works with global brands in the aerospace, medical device, medical instruments, industrial electronics, consumer appliance and defense (or military/DoD) industries. Made in America. Made in the U.S.