White Papers and other files
Getting Started With Membrane Switches
Here’s what we need to know to design a switch perfectly suited to its application.
Frequently Asked Questions
Files We Support
In order to quote your project, we only need a PDF file of your blueprint.
To produce your project, kindly provide the following:
- CAD file (.dxf or .dwg) for dimensions
- An artwork file (.ai, .eps, or .svg)
- A .pdf file for visual comparison
We can accept graphics in the following applications:
- Adobe Illustrator – .ai or .eps to version CC
- AutoCAD – prefer files set to Legacy 2007
- Adobe Acrobat DC
- Adobe InDesign – to version CC
- Corel Draw – cdr set to Legacy X5
Methods for sending files:
- Upload your files through the website
- Email your art files to your Customer Service Representative
- Send your FTP site to email@example.com
IMPORTANT! Please send all art files with fonts converted to outlines (curves) or include your fonts with your file.
How can I upload a large file?
If your file is too large to transfer using this form, please email your account rep.
How can I expedite an order?
Please contact your customer service or sales representative. If unknown, please contact firstname.lastname@example.org for assistance.
Are you ISO 9001:2015 certified?
Yes, we are ISO 9001:2015 certified. View our ISO certificate here or by clicking the icon in the footer.
Are you ITAR certified?
Yes, we are ITAR certified. View our ITAR certificate here or by clicking the icon in the footer.
Who do I contact about returns or quality related issues?
Please email email@example.com, call (585) 479-4401, or fill out the Return Material Authorization form below.
Who do I contact with financial questions?
Accounts Payable (supplier questions):
Accounts Receivable (customer questions):
Are your products RoHS compliant?
Many of our materials are RoHS compliant. Please check with your customer service representative and/or view our RoHS certificate here.
Are your products REACH compliant?
Many of our materials are REACH compliant. Please check with your customer service representative and/or view our REACH certificate here.
For all other questions, please contact firstname.lastname@example.org or call us at 800-227-5718.
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