human Careers upload-icon Send File

Your Nearest Location

      Resources

      Resources

      FAQ’s

      Click Here to see a detailed list of file/specification information.

      Accounts Payable (supplier questions): ap@jnwhiteusa.com (585-479- 4427)
      Accounts Receivable (customer questions): ar@jnwhiteusa.com (585-479-
      4428)

      Please contact your customer service or sales representative. If unknown, please contact anneking@jnwhiteusa.com for assistance.

      Yes, to view our certificate, please click here or on the icon in the footer.

      Yes, to view our certificate, please click here or on the icon in the footer.

      At the top of the page on the right-hand side, click on the “Send File” icon and follow form submission. If your file is still too large to transfer, please email your account rep.

      Please contact dkohut@jnwhiteusa.com (585-479-4401) or fill out the Return Material Authorization form below.

      Many of our materials are RoHS compliant. Please check with your customer service representative and/or click here for the certificate.

      Many of our materials are REACH compliant. Please check with your customer service representative and/or click here for the certificate.

      129 N. Center Street
      P.O. Box 219
      Perry, NY 14530-0219

      For all other questions, please contact anneking@jnwhiteusa.com or call us at 800-
      227-5718.

      Files We Support

       

      In order to quote your project, we only need a PDF file of your blueprint.

      To produce your project, kindly provide the following:

      • CAD file (.dxf or .dwg) for dimensions
      • An artwork file (.ai, .eps, or .svg)
      • and a .pdf file for visual comparison

      We can accept graphics in the following applications:

      • Adobe Illustrator – .ai or .eps to version CC
      • AutoCAD  – prefer files set to Legacy 2007
      • Adobe Acrobat DC
      • Adobe InDesign – to version CC
      • Corel Draw – cdr set to Legacy X5

      Methods for sending files:

      IMPORTANT! Please send all art files with fonts converted to outlines (curves) or include your fonts with your file.