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Getting Started With Membrane Switches

Here’s what we need to know to design a switch perfectly suited to its application.

Frequently Asked Questions

Files We Support

In order to quote your project, we only need a PDF file of your blueprint.

To produce your project, kindly provide the following:

  • CAD file (.dxf or .dwg) for dimensions
  • An artwork file (.ai, .eps, or .svg)
  • A .pdf file for visual comparison

We can accept graphics in the following applications:

  • Adobe Illustrator – .ai or .eps to version CC
  • AutoCAD – prefer files set to Legacy 2007
  • Adobe Acrobat DC
  • Adobe InDesign – to version CC
  • Corel Draw – cdr set to Legacy X5

Sending Files

Methods for sending files:

IMPORTANT! Please send all art files with fonts converted to outlines (curves) or include your fonts with your file.

How can I upload a large file?

If your file is too large to transfer using this form, please email your account rep.

Expedite Order

How can I expedite an order?

Please contact your customer service or sales representative. If unknown, please contact for assistance.


Are you ISO 9001:2015 certified?

Yes, we are ISO 9001:2015 certified. View our ISO certificate here or by clicking the icon in the footer.

Are you ITAR certified?

Yes, we are ITAR certified. View our ITAR certificate here or by clicking the icon in the footer.

Quality Issues

Who do I contact about returns or quality related issues?

Please email, call (585) 479-4401, or fill out the Return Material Authorization form below.


Who do I contact with financial questions?

Accounts Payable (supplier questions): (585-479-4427)

Accounts Receivable (customer questions): (585-479-4428)


Are your products RoHS compliant?

Many of our materials are RoHS compliant. Please check with your customer service representative and/or view our RoHS certificate here.

Are your products REACH compliant?

Many of our materials are REACH compliant. Please check with your customer service representative and/or view our REACH certificate here.

More Questions

For all other questions, please contact or call us at 800-227-5718.

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"JN White has been exceptional in working with our company in order to develop the look and feel of our new MRI patient worn transmitter. We had originally worked with a prior manufacturer for an earlier version of this product with much less desirable results. JN White delivered a clean professional product at a very reasonable price on time!"
Gary P., Medical
"We had very little information to work with and Jessica James made it nearly effortless on our end to get us exactly what we needed in a timely manner."
Lexi W., Industrial Equipment
"Getting any after-market graphic overlays done always has a certain risk factor in getting it all right. You guys were helpful, patient, & knowledgeable to achieve the best end result. Even pointing out some things that might be [an] oversight or [areas for] improvements. The outcome was perfect."
John S., Technology
"The print task was between the USA and Australia and everything went so smooth. I submitted a drawing, got a return email for me to confirm what I wanted. Even though this was over the Christmas period the print was waiting for me when I got back to work after the holidays. Great job and thanks."
Matt C., Military
"All of the folks there at JN White that I have talked to and dealt with have been very nice and professional."
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"I found working with Sara to be a pleasant experience. We were trying to dial in the color to get just the right look on the printed substrate...Sara sent us a sample print sheet that had several variations, up and down, from the colors we specified, which allowed me to pick exactly the color we wanted. The end result product is perfect!"
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Sara H., Medical Devices

JN White is an ISO 9001:2015 and ITAR-certified manufacturer of membrane switches, graphic overlays, and custom labels. All of our products are Made In The U.S.A. We specialize in the design and manufacture of complex graphic overlays, complex membrane switch keyboards, assembly and membrane switch testing. Our supporting products and services include: rapid prototyping; electronic shielding (ESD); backlighting (including addressable LEDs); design & development; vendor managed inventory (VMI); and medical device, UDI and UL label constructions. JN White works with global brands in the aerospace, medical device, medical instruments, industrial electronics, consumer appliance and defense (or military/DoD) industries. Made in America. Made in the U.S.