Exciting New Role Changes at JN White!

We have some exciting new role changes happening here at JN White!

 

Tanya Tatum has assumed the role of Customer Service Manager. Tanya has been with JN White for almost 20 years. She has been successful in numerous roles at JN White starting in Lamination, then working in Customer Service, and most recently as an Outside Sales Representative. Tanya has extensive experience and knowledge of Customer Service roles within JNW, and is often sought out for her in-depth knowledge of our production capabilities. This is a wonderful opportunity for Tanya, our team, and our customers due to her breadth and depth of knowledge. Through her time at JN White, Tanya has gained a tremendous level of experience and understanding of how our product are manufactured, how our internal processes work and she knows a lot about the technology that supports it all. Tanya is going to do a great job in her new position!

 

Teagan White, who managed Customer Service over the last two years, has moved into a new role as the Director of Onboarding and Community Engagement. As part of her role, Teagan will be developing and managing the onboarding process for new customers. From initial inquiry through to the first shipment, Teagan will be developing a process that offers customers a superior level of detail and service. We want to enhance the experience of a new customer through their onboarding journey after they decide that JN White/ ECI Technologies is their supplier of choice. This role will require developing SOPs and training of our Onboarding Specialist to ensure the experience is best in class.

 

Teagan’s new role will also give her the opportunity to share JN White’s story with our stakeholders, which includes our employees, customers, and the community (Perry and Watertown, CT).

 

Please join JNW in congratulating both individuals in their new respective roles. You may continue to use Support@jnwhiteusa.com, which is an email platform monitored by the entire team. However, should you need to elevate your inquiry, please call Tanya directly at 800-227-5718 x104

 

Thank you for your continued business and support!

Posted on July 20, 2022. Categorized as .

More from Ken

Rochester Business Journal Power 50 in Technology for 2022

Congratulations to Jason Aymerich, President of JN White, whose expertise and leadership has been acknowledged by the Rochester Business Journal. Jason Aymerich was awarded the Power 50 in Technology for 2022. The list of leaders are responsible for some of the…

Lean Six Sigma Black Belt certification

Jerry DellaPietra, our Vice President of Operations, has successfully received CQAS’s Lean Six Sigma Black Belt certification through the Rochester Institute of Technology. Jerry is responsible for all production activities, from printing to final inspection. It is Jerry’s ability to…

2021 Rochester Business Journal Technology & Manufacturing Awards Finalists

JN White was named a finalist in the Rochester Business Journal’s 2021 Technology and Manufacturing Awards. JN White was one of three finalists for the Manufacturing Innovation Award. The Rochester Technology & Manufacturing Association is the presenting sponsor of these…

JN White is an ISO 9001:2015 and ITAR-certified manufacturer of membrane switches, graphic overlays, and custom labels. All of our products are Made In The U.S.A. We specialize in the design and manufacture of complex graphic overlays, complex membrane switch keyboards, assembly and membrane switch testing. Our supporting products and services include: rapid prototyping; electronic shielding (ESD); backlighting (including addressable LEDs); design & development; vendor managed inventory (VMI); and medical device, UDI and UL label constructions. JN White works with global brands in the aerospace, medical device, medical instruments, industrial electronics, consumer appliance and defense (or military/DoD) industries. Made in America. Made in the U.S.