A global manufacturing customer approached JN White® for assistance engineering a new, complex manufacturing membrane switch. The project required many iterations, 3D modeling and extensive engineering support. In the end, the virtual prototype produced by JN White® provided the customer assurance that they would receive exactly what they needed within appropriate tolerances.
The customer approached JN White® for help in the production of a new, custom membrane switch. The switch had a number of complex requirements including tricolor LED’s for custom color; backlighting that would work for large icons and be visible during daylight; non-tactile feedback; as well as the incorporation of an NFC (near field communication) antenna.
The customer sent their preliminary drawings and sketches to the engineering team at JN White®. The team worked closely with the customer using advanced 3D modeling to drive the engineering process. JN White® utilized their expertise with custom tricolor LED’s to insure the large buttons (icons) were lit appropriately for uniformity and brightness. The JN White® team also utilized silver conductive ink with dialectic spacer dots to accommodate the non-tactile feedback requirement.
Use of 3D modeling allowed the customer to envision the prototype virtually and view how it would work in application. These 3D tools are very effective for simulating different elements of the customer’s design during development and provide confidence that the final product will work as they’ve designed.
The final virtual prototype produced by JN White® provided the customer assurance that they would receive exactly what they needed within appropriate tolerances. The final design met all requirements for the product including uniform lighting of a large icon with tricolor LED’s and the inclusion of an NFC (near field communication) antenna. The final product is now feasible and fully functional.
See What Our Customers Are Saying
"Very pleased with your team's response to our need during the COVID-19 crisis."
Lisa L., Medical Device
"JN White has been exceptional in working with our company in order to develop the look and feel of our new MRI patient worn transmitter. We had originally worked with a prior manufacturer for an earlier version of this product with much less desirable results. JN White delivered a clean professional product at a very reasonable price on time!"
Gary P., Medical
"We had very little information to work with and Jessica James made it nearly effortless on our end to get us exactly what we needed in a timely manner."
Lexi W., Industrial Equipment
"Getting any after-market graphic overlays done always has a certain risk factor in getting it all right. You guys were helpful, patient, & knowledgeable to achieve the best end result. Even pointing out some things that might be [an] oversight or [areas for] improvements. The outcome was perfect."
John S., Technology
"The print task was between the USA and Australia and everything went so smooth. I submitted a drawing, got a return email for me to confirm what I wanted. Even though this was over the Christmas period the print was waiting for me when I got back to work after the holidays. Great job and thanks."
Matt C., Military
"All of the folks there at JN White that I have talked to and dealt with have been very nice and professional."
Vern L., Industrial
"Customer service is wonderful. Receive confirmations and responses in a timely manner. Product has great quality."
Sara H., Medical
"It has been a pleasure working with JN White. We switched suppliers for some of our products to your company and you have given us higher quality. Excellent work!"
Roger W., Education
"I feel confident that JN White will do my order correctly."
Marie P., Government
"I found working with Sara to be a pleasant experience. We were trying to dial in the color to get just the right look on the printed substrate...Sara sent us a sample print sheet that had several variations, up and down, from the colors we specified, which allowed me to pick exactly the color we wanted. The end result product is perfect!"
Don M., Safety
"Our department has used JN White for a number of years for our inspection labels. They always respond very quickly when we contact them to place an order and communication is great with any questions we have. Highly recommend them."
Jim R., Government
"Easy process and great people to work with."
Richard Z., Military
"I'm very satisfied with your service. Always looking forward to bring the best!"
Ramses Z., Medical Devices
"JN White is very responsive to their customers. Product is delivered as expected...and they provide quality products. They have a clear understanding of the obstacles facing US based customers regarding the entire supply chain."
Bob M., Point of Sale
"We always deal with Steve Matacz. He is the best at making sure all details are perfect. Timely communication with any questions we have."
Paul A., Recreational
"Customer response time is one of the best; always prompt and helpful. On-time performance the last 12 months is 100%."
RoseMarie C., Utilities
"Customer service, quality and lead time are great! No complaints."
Sara H., Medical Devices
